[tab name=’Guidelines’]<\/p>\n

Guidelines : To Your Own Staff<\/h1>\n

Commending Your Own Staff
\nGuidelines and Alternate Phrases<\/p>\n

\n
• Begin with your overall commendation for the reader\u2019s effort, attitude, or results, and then get specific in your praise.<\/li>\n
• If you\u2019re learning to ride a horse, and you fall off, you must climb right back on and try again. It appears that\u2019s just what you\u2019ve done. Your sales record has never looked better\u2013your sales in July were 20 percent above quota!<\/li>\n
• Under your excellent leadership, the team has continued to shine as the most capable of the region. Your record of completed projects is outstanding.<\/li>\n
• Thank you for your empathy, sound judgment, and skill last week in handling the unfortunate situation at the Cordell site. With no time to prepare, you immediately took control of the dazed visitors, minimizing the potential for panic and even legal liabilities.<\/li>\n
• I want to commend you on the excellent job you did in evaluating our recent purchase of property in the Allen community. You exhibited unwavering commitment to the stated goals while aggressively pursuing a new way of looking at the revenue potential.<\/li>\n
• Although my work involvement with you is now limited, I can honestly say your comments to us have always been especially timely and constructive.<\/li>\n
• The technical expertise you brought to the job was remarkable.<\/li>\n
• The professional manner in which you conducted yourself at the project meeting with the client had a very positive influence on a job that was in deep trouble from the outset.<\/li>\n
• The excellent quality of the work you did is unlike anything I\u2019ve encountered here at International.<\/li>\n
• You have made an excellent contribution over the year to business growth, leadership, and customer satisfaction. Unsolicited favorable responses about our services have doubled.<\/li>\n
• Your explanation and diagnosis was the best I\u2019ve ever heard on the subject.<\/li>\n
• You have been instrumental in establishing the necessary credibility with the client.<\/li>\n
• We have achieved several wins specifically because you are on our team.<\/li>\n
• Be informal in tone; think of your memo as a warm handshake or the proverbial slap on the back.<\/li>\n
• Include names. People, not departments, do work. They like to know you recognize their individual achievements and contributions. If you have many people to be commended, at least include their names in a distribution list.<\/li>\n
• Avoid any negative comments about the situation that may detract from the praise. For example, if you\u2019re commending the reader for an excellent proposal presentation to a customer, don\u2019t mention the key decision-maker didn\u2019t bother to glance through it in the briefing meeting.<\/li>\n
• Stay focused on the reader and keep yourself out of the picture. You don\u2019t want to sound as though you are tooting your own horn of leadership. Use the \u201cyou\u201d approach rather than \u201cwe.\u201d<\/li>\n
• You have certainly made us all look good.<\/li>\n
• Your professionalism was quite evident in this tense situation.<\/li>\n
• You used sound judgment that signifies clear thinking.<\/li>\n
• Your integrity and honesty in all such situations impress upon our customers again and again why they should return to our doors.<\/li>\n
• Your individual talents will always make the difference in how successful the company becomes.<\/li>\n
• With or without me around, you always seem to do an exceptional job.<\/li>\n
• You are the kind of employee who enables me to leave the office for a few days worry-free.<\/li>\n
• You contributed just the expertise I needed to make the project successful.<\/li>\n
• Don\u2019t sound manipulative. Let your intent be to congratulate on work well done rather than to motivate to greater achievement\u2013although commendations often do have motivational effect.<\/li>\n
• Don\u2019t focus solely on benefits to the company to the exclusion of personal rewards. If you can say so truthfully, mention any personal or career benefit for the reader you think will come of the effort.<\/li>\n
• I\u2019m very pleased to contribute my support to your efforts in other locations. Please call on me for any help I can provide.<\/li>\n
• I think this new experience will enable you to handle far more responsibilities than we\u2019ve thus far given you. I\u2019m looking forward to giving you other assignments that will continue to stretch your abilities.<\/li>\n
• I will not hesitate to recommend you in any capacity that requires your expertise and self-motivation.<\/li>\n
• You have the dedication and drive we like to see at Hilton Associates.<\/li>\n
• Such effort can\u2019t go unnoticed and unrewarded in our organization. In my way of thinking, the sooner the better.<\/li>\n
• We\u2019re looking forward to the opportunity to increase your responsibilities to match your talents.<\/li>\n
• We have exciting plans for your future here at Bechtel.<\/li>\n
• Obviously, your move to our division was the right one for you, too.<\/li>\n
• I hope the work has been as exciting and as challenging for you personally as it has been for the company.<\/li>\n
• As I hear it, you are making quite a name for yourself around here. Thank you.<\/li>\n
• I hope other opportunities will surface in the near future that will allow you to gain even more visibility for your efforts.<\/li>\n
• We will make every effort to let others in the division know you were the driving force behind the project.<\/li>\n
• When you can, commend with tangible rewards such as bonuses, increased commissions, public recognition (with a distribution list), or even more responsibility. Never, however, promise what you can\u2019t deliver.<\/li>\n<\/ul>\n

  [\/tab]
  \n[tab name=’Example 1′]<\/p>\n

  Example 1: Congratulation letter to your staff<\/h1>\n

  Memorandum
  \nTO:
  \nFROM:
  \nDATE:
  \nSUBJECT:\tCommendation on Time-Management Skills
  \nFrom your March sales reports, I see your new time-management skills have paid handsome dividends. Proper time management adds up to additional selling time, which means more closing opportunities, which, in turn, mean more sales. Overall, our team sales rose 38 percent during this month.
  \nDuring our last meeting, I pointed out some of your trouble spots, such as random scheduling, delayed appointments, and paperwork. From your current reports, I see on the average you made 1.6 more calls per day and all weekly paperwork was submitted on schedule.
  \nYou learn quickly; I\u2019ll be expecting even greater things in April.
  \n[\/tab]
  \n[tab name=’Example 2′]<\/p>\n

  Example 2: Memorandum for commendation to your own staff<\/h1>\n

  Company Name or Letterhead
  \nAddress
  \nCity, State Zip
  \nDate
  \nAddressee
  \nAddress
  \nCity, State Zip
  \nDear Silvia:
  \nI want to express my sincere appreciation for the outstanding manner in which you have performed your usual duties in recent weeks in addition the responsibilities for the day-to-day operations since Tim Nizte\u2019s sudden resignation.
  \nYour cheerful demeanor and enthusiastic personality, combined with an exceptionally positive work ethic, have won you the respect and admiration of your co-workers. We all noted the long hours required to cover the extra telecommunication equipment installations and the accompanying operator training.
  \nEspecially, I want to recognize how you flawlessly orchestrated the April 5-6 Region IX management meeting. Your meticulous attention to every travel and meeting site detail made this function a totally enjoyable and productive session for the 28 managers who attended. This was, by far, the most successful meeting in recent memory.
  \nPlease accept this letter as a slightly more tangible expression of the esteem and gratitude with which I view your work here at Hartbro.
  \nSincerely,
  \n[\/tab]
  \n[tab name=’Example 3′]<\/p>\n

  Example 3: Encouragement letter to staff<\/h1>\n

  Memorandum
  \nTO:
  \nFROM:
  \nDATE:
  \nSUBJECT:\tMounting Sales of Tractors
  \nTed Box has reported to me that you have been successful in selling seven TR 2000 tractors during February. My congratulations on this outstanding achievement.
  \nI know this kind of result takes a good deal of planning, time, and creativity to tailor your sales presentations to the specific customer\u2019s needs.
  \nYour effort in attending the \u201cclosing\u201d seminar in San Francisco, I\u2019m sure, has much to do with your present success.
  \nPlease know we recognize and appreciate outstanding work such as this.
  \n[\/tab]
  \n[tab name=’Example 4′]<\/p>\n

  Example 4: Sample letter of commendations to your staff<\/h1>\n

  Company Name or Letterhead
  \nAddress
  \nCity, State Zip
  \nDate
  \nAddressee
  \nAddress
  \nCity, State Zip
  \nDear Marty:
  \nCongratulations on winning over Fenton Lybrand, Inc. I understand the key players over there had all but taken our proposal out of the running until you initiated the series of meetings for all three levels of management involved in the decision.
  \nThose on our own team who sat in on your presentations told me your technical knowledge of the AATC configuration and the potential applications for their software choices made Fenton Lybrand take notice. I know such technical presentations can be overwhelming for lay decision-makers, so obviously you had the correct mix of technical information and day-to-day operational benefits.
  \nPlease pass on my compliments to Shirley Tellspen and Drew Howard for their support in actually drafting the proposal.
  \nAs you can imagine, several senior executives have been watching the progress of this effort during the past 18 months. I plan to see you and your team get the recognition you deserve.
  \nSincerely,
  \n[\/tab]
  \n[tab name=’Example 5′]<\/p>\n

  Example 5: Staff performance letter <\/h1>\n

  Memorandum
  \nTO:
  \nFROM:
  \nDATE:
  \nSUBJECT:\tOutstanding Job at the Oakland Data Center
  \nGene, you and your people have done an outstanding job in working together to solve the problems we encountered at the Oakland Data Center last year. I have had many comments from my customers lately on our improved reliability and customer service. Universal Corporation has been especially complimentary about our services.
  \nSpecial thanks to Joe Smartley, Lisa Henry, and Mary Johnson. Keep up the good work.
  \n[\/tab]
  \n[tab name=’Example 6′]<\/p>\n

  Example 6: Commendation templates<\/h1>\n

  Company Name or Letterhead
  \nAddress
  \nCity, State Zip
  \nDate
  \nAddressee
  \nAddress
  \nCity, State Zip
  \nDear Silas:
  \nOn behalf of the organization, I thank you for your time and effort in resolving the five-month Drayton situation. Drayton is a very technical and demanding customer. Through your continuous efforts in helping them to identify and correct their diagnostic procedures, they are now aggressively purchasing our newest products.
  \nAdditionally, our suggestion to them to stay current with maintenance has significantly improved their operations, and they have the productivity figures to prove it.
  \nWe appreciate your follow-through and sincere commitment on the customer\u2019s behalf. Employees like you keep us in business.
  \nSincerely,
  \n[\/tab]
  \n[tab name=’Example 7′]<\/p>\n

  Example 7: Commendation on time-management skills<\/h1>\n

  Memorandum
  \nTO:
  \nFROM:
  \nDATE:
  \nSUBJECT:\t\u201cScheduling for Success\u201d Campaign
  \nSuch enthusiasm as you have been able to generate in your staff in launching the \u201cScheduling for Success\u201d campaign is contagious. You have implemented an effective method for coordinating our publicity efforts.
  \nAnd to top off the practical advantages, the staff seems actually to understand the intricacies of the process; their own follow-up divisional campaigns suggest they have really \u201cbought into\u201d your theory.
  \nRest assured a bonus will be forthcoming later in the year. Until then, a 21-gun salute.
  \n[\/tab]
  \n[tab name=’Example 8′]<\/p>\n

  Example 8: Staff performance letter <\/h1>\n

  Memorandum
  \nTO:
  \nFROM:
  \nDATE:
  \nSUBJECT:\tTwenty-five Years Service Award
  \nI am pleased to enclose with this memo a Service Award Certificate to commemorate your 25 years of service with Benington\u2019s.
  \nOur good reputation in the community is based upon the loyal commitment of our employees. In fact, in a recent phone conversation, one of our few \u201ccomplaining\u201d customers remarked about your concerned efforts in righting our invoicing error. It seems having you on staff was one of the few things in her estimation we\u2019d done right!
  \nAlong with this honorary recognition to display on your office wall, I thank you sincerely for your efforts on behalf of the company.
  \nBest wishes for many more years with us.
  \n[\/tab]
  \n[tab name=’Example 9′]<\/p>\n

  Example 9: Letter for Staff performance<\/h1>\n

  Company Name or Letterhead
  \nAddress
  \nCity, State Zip
  \nDate
  \nAddressee
  \nAddress
  \nCity, State Zip
  \nDear Monty:
  \nThank you for your invaluable help on the communications committee this past year. Through your hard work and commitment, we have gained increased readership for our publications, on-time delivery, and greater advertising support.
  \nI\u2019m sincerely grateful for your contribution of time and talent. Many of us were aware of the three or four long weekends you devoted to the project, not to mention your expertise in interviewing. We are grateful for your hard work.<\/p>\n

  Regards,
  \n[\/tab]
  \n[tab name=’Example 10′]<\/p>\n

  Example 10: Staff letters<\/h1>\n

  Company Name or Letterhead
  \nAddress
  \nCity, State Zip
  \nDate
  \nAddressee
  \nAddress
  \nCity, State Zip
  \nDear Al:
  \nPlease accept these two Hammerheads tickets as a personal token of my appreciation of the fine job you did on the Markwardt work request for the 1012 building brace removal. Your solution was inexpensive, timely, and, best of all, exactly what the customer needed.
  \nPerformance like this is what the operating departments see as proper support of their business needs, and I commend you for your effort. Thank you for making us look good.
  \nRegards,
  \n[\/tab]
  \n[tab name=’Example 11′]<\/p>\n

  Example 11: Letter To Your Own Staff<\/h1>\n

  Company Name or Letterhead
  \nAddress
  \nCity, State Zip
  \nDate
  \nAddressee
  \nAddress
  \nCity, State Zip
  \nDear Kimberly:
  \nMarvin informed me this morning that through your efforts we have set a new record for cash-posting timeliness in April…100 percent in three days. Even more impressive was the fact 94 percent were posted on the first day. These are outstanding results, and you should take pride in them!
  \nAs you know, our objective around here is to make Varvaughn the best water-purifying company in the world. It is with individuals such as you that we will make this happen.
  \nYou\u2019ve set the standard for everyone else to follow!
  \nYours Truly,
  \n[\/tab]
  \n[end_tabset]<\/p>\n","protected":false},"excerpt":{"rendered":"

  [tab name=’Guidelines’] Guidelines : To Your Own Staff Commending Your Own Staff Guidelines and Alternate Phrases Begin with your overall commendation for the reader\u2019s effort, attitude, or results, and then get specific in your praise. If you\u2019re learning to ride a horse, and you fall off, you must climb right back on and try again….<\/p>\n

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