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Research — Comments Off on Thanks for Returning Survey(Satisfied)
01
Dec 10

Thanks for Returning Survey(Satisfied)





Example 1: Thanks to customer for survey

Company Name or Letterhead
Address
City, State Zip
Date
Addressee
Address
City, State Zip

Dear Mr. Carondelet:

Thank you for taking the time to complete the survey included with the software package you purchased. We are pleased you are satisfied with our product. Your opinions and suggestions provide valuable input in our quest to produce quality software applications.

If you should have any questions concerning your software, please call our customer service department at (800) 134-9647. Our representatives will be happy to help you.

Sincerely,

Example 2: Thank you letter to customer for feed back

Company Name or Letterhead
Address
City, State Zip
Date
Addressee
Address
City, State Zip

Dear Ms. Weeks:

We at Longhorn Bank & Trust thank you for taking the time to complete our recent customer satisfaction survey. We are pleased you gave us a superior rating across the board.

Longhorn Bank & Trust is proud to know we are meeting your banking needs. If you are interested in any of our other services, or if you have a suggestion for a service that we do not currently offer, please call us. We will be delighted to help you in any way we can.

Yours Truly,

Example 3: Thanks to customer after customer service questionnaire

Company Name or Letterhead
Address
City, State Zip
Date
Addressee
Address
City, State Zip

Dear Mr. Seguin:

Thank you for taking the time to respond to our survey concerning the quality of the sound equipment you purchased. Frontier Designs is a young company, and we welcome any input concerning the quality of our product.

We were gratified to learn you preferred our mixing board configuration to that of other boards. We feel the design is innovative and user friendly. We appreciate your suggestions for several of our smaller system components and will take them into consideration.

If you have any difficulties with the equipment, please call our main office at (800) 593-5938 ext. 534.

Again, thank you for your time.

Sincerely,

Example 4: Thanks letter to satisfied customer

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Johnson,

Thank you for taking the time to discuss the delivery of your new Jupiter Coupe. We appreciate the honest opinions you’ve shared with us. Because we’re dedicated to providing a superior automobile, your Jupiter experience is extremely important.

Keeping our customers happy is our number one goal. We were please to learn you are satisfied with the condition of your Jupiter and with the explanations provided by your salesperson. Being totally familiar with your Jupiter will enable you to enjoy it the fullest extent.

We take pride in our cars and were pleased to hear yours meets your expectations. If you fell differently in the future, please make contact with your dealer for assistance. We’ve enjoyed talking with you and we appreciate your confidence in Jupiter. Thank you for your time.

Sincerely,

Research — Comments Off on Cover Letter for Survey
01
Dec 10

Cover Letter for Survey





Example 1: Example of cover letters for survey

Company Name or Letterhead
Address
City, State Zip
Date
Addressee
Address
City, State Zip

At the Woodvine Convention Center we are committed to customer satisfaction. We know how important it is that the meetings you schedule at our facility go smoothly.

Our records show that over the past year you used our facilities on three occasions. Would you take a few moments and fill out the enclosed survey about the quality of the service you received at Woodvine? We have enclosed a stamped envelope for returning the survey.

With your help, we can help you better. We appreciate your time and consideration.

Example 2: Cover letter to customer

Company Name or Letterhead
Address
City, State Zip
Date
Addressee
Address
City, State Zip

Dear Ms. Aubrey:

We are pleased you have continued to use Bakerfields for your office equipment needs. The effectiveness of our company rests not only on your satisfaction in our equipment, but also in your ability to get your questions answered promptly and efficiently.

To make sure we’re meeting your needs, we have enclosed a customer service survey. We invite you to share your opinions on how well our service representatives were able to help you with your problems and questions. Please return the completed survey in the enclosed postage-paid envelope.

Thank you for your time, Ms. Aubrey. Your answers will help us to ensure that you are receiving quality service.

Example 3: Covering survey letters

Company Name or Letterhead
Address
City, State Zip
Date
Addressee
Address
City, State Zip

Dear Mr. & Mrs. Yarrow:

It was an honor to cater your 35th wedding anniversary party. We were proud to be offered the opportunity to help with the celebration of such a remarkable accomplishment.

You can help us ensure we provide the level of service for which we strive. We have enclosed a customer survey which addresses the quality of the food, decorations, and the quality of service rendered by the food servers at your anniversary party. Please use the enclosed stamped envelope to return the survey to our offices.

Congratulations again, and thank you so much for your time.

Cordially,

Example 4: Cover letter to customer

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mrs. Cartwright,

We at the Hotel California are constantly striving to better meet your travel needs and to make your stay with us pleasurable. To help us meet this goal, we survey guests from each hotel on a yearly basis. This survey helps us to make improvements in our hotels and gives you the best possible value for the money.

Our records show you stayed with us in our Denver hotel last June. We would greatly appreciate your taking a few minutes to complete the enclosed survey about your stay. Be assured that your responses will be kept completely confidential. I will personally review the results.

Please return your completed survey in the enclosed postage-paid envelope at your earliest convenience. Thank you for your assistance and we look forward to having you at the Hotel California again soon.

Sincerely,