Archives

Seasonal Correspondence — Comments Off on Seasonal Product/Services
01
Dec 10

Seasonal Product/Services








Example 1: Offer letter for seasonal product

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Brochette:

Jacksonville weather has finally passed 70 degrees, and we all know what that means! LAKE PARTIES! Hot barbecue, cold beer, and a refreshing swim in the lake are what we wait for all winter long.

Don’t have all the latest lake gear? Don’t worry! You can rent all the supplies you need for food and fun right here on the southeast side of Lake Holloway at Tropical Rentals. We rent barbecue pits, ski boats, skis, life-jackets, and just about anything else you can imagine for your lake party. (No deposit is required when you use your Visa or Mastercard.)

If you need instructions for using any of our equipment we will be glad to show you. In addition, we offer special water skiing and scuba diving classes throughout the summer.

We look forward to seeing you soon.

Sincerely,

Example 2: Announcement of seasonal product

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms.Ruquart:

The summer is heating up, and if you are like most people, you’re trying to cool down. If your air conditioner is not cooling efficiently, you could be wasting a lot of money on utility bills.

Rio Grande Electric offers sales and installation of most central and window air conditioning units, and we service all makes and models. If your air conditioner is not cooling as it should, call Rio Grande Electric. All estimates are free.

Don’t overheat this summer. Call Rio Grande Electric at 555-ICED and we’ll cool you down!

Sincerely,

Example 3: Offer letter to customer

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Erikson:

You may think springtime is too early o think about swimming, but in June you can be sure that cool blue water will be calling you. March is an excellent time to purchase your own swimming pool so it will be ready and waiting when the mercury soars!

Ocean Blue Pools is the nation’s largest pool builder. We build custom pools from start to finish, and and you can expect quality construction every time. Call (800) 898-3432 and ask about our financing and free in-home estimates.

Sincerely,

Example 4: Introduction letter for seasonal products

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Marinda:

February is here and love is in the air. Cupid is soon to shoot his arrow toward the heart of your loved one. Fran’s Flowers wants to be your Cupid. We deliver flowers, plants, balloons and candy anywhere in Capedeville and the surrounding areas.

Because Valentine’s Day is the busiest day of the year, the demand for deliveries is great. If you choose to have your flowers delivered on February 13, you can receive a 15 percent discount off your purchase. This way, you can be certain that YOU are the first to send your love.

I hope your Valentine’s Day is a special one. To place an order for Valentine’s Day or any occasion, call (800) 333-ROSE.

Sincerely,

Example 5: Promotional products

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Osborne:

Snow season is quickly approaching, and everyone knows the horrible feeling of being stuck in a blizzard without any snow tires. Melrose Tires is offering a special season opener. Buy three snow tires and get the fourth one free! In addition, Melrose offers free tire mounting and 90-day interest-free financing.

We’re located on the corner of Jenrette Street and Kim Avenue. Just look for the 10-foot tire out front. Don’t get stuck spinning your wheels. Get your snow tires today!

Sincerely,

Example 6: Seasonal products offers

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Jones,

Let me take this opportunity to wish you a profitable and successful fall season on behalf of everyone at our company. Cold weather will be here soon and it’s not too early to think about preparing for the drop in temperatures.

We stock the best and most economical heating products and supplies available. Our network of suppliers ensures the lowest price and highest quality you can find.

From now until September 1, all orders for heating products and supplies will receive a 20 percent discount off the next order. So take advantage of this opportunity to prepare for this winter and save!

Sincerely,

Example 7: Letter to customer for offers

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mrs. Kittburg,

Spring is just around the corner. You can see it everywhere. The days are becoming longer and warmer, and the tree limbs are starting to sprout buds. Just what does all this mean to you and Our Old Home Restoration? Spring cleaning.

If your home or office is looking a bit run down after this winter, then consider the following services offered by OOHR:

• Cleaning and refinishing of floors
• Polishing of metal fixtures (including brass and silver)
• Window and siding washing
• Drapery and upholstery cleaning and repair
• Polishing and repair of woodwork and tile

Whatever it takes to brighten and revitalize your home or office, VSR stands ready to assist. Our services are quick, efficient and economical.

So give us a call at (555) 555-5555 to set up an appointment today. Be sure to ask about our home-office discount packages.

Sincerely,

Products & Services — 1 Comment
01
Dec 10

Upcoming Product Releases







Example 1: Upcoming Product Releases

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Callahan,

If you thought the Game House 363 was awesome, wait until you try the Game House 1000. It will take your breath away. The 1000 has even higher resolution graphics and increased processor speed. The same games that you’ve been dying to master on the 363 have been upgraded to fit the 1000. You can count on hours of endless life-like challenges!

The Game House 1000 is scheduled for release on May 12. The enclosed brochure details the game system and the cartridges available.

Don’t miss out on the fun!

Sincerely,

Example 2: Upcoming Product Releases

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Epstein,

Ever wanted a sports car, but thought you couldn’t afford the gas? You can throw that excuse out the window, because we have developed a sports car with a sleek exterior, roomy interior, and the same gas mileage as your basic economy coupe. The BULLET XL5 has it all.

The BULLET XL5 is part of our 1995 model line. Rest assured, it will be alone in its class. If ever there was a time to buy a sports car, this is it! With a sticker price of under $25,000 you get all the extras, including AC, power steering, cruise control, ABS brakes, and airbags.

You are invited to a special showing of the BULLET XL5 August 16 at 7 p.m. in our showroom. This is one bullet you’ll be glad you didn’t dodge.

Sincerely,

Example 3: Upcoming Product Releases

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Carne-Sayers,

Are you afraid to eat pizza because you feel the fat oozing to your thighs? So were we, until we developed a flavorful pizza with only 10 percent of the fat of regular pizza.

Cathy’s Low-Fat Pizza comes with a variety of toppings, including sausage, pepperoni, mushroom, and cheese. It has received the Good Eating Seal of Approval, and it will be in your local food mart’s freezer May 12.

So what does it taste like? Taste tests indicate customers could not distinguish between our low-fat pizza and the leading frozen pizza, which contains 45 grams of fat per serving.

Enclosed is a coupon for $1 off your purchase of a Cathy’s Pizza with any topping. Don’t be afraid to try your favorite, because there will be 90 percent less fat en route to your thighs.

Sincerely,

Example 4: Upcoming Product Releases

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Davis,

Of all the sodas on the market, none has the sweet satisfying taste of Tropical Sun’s Kiwi Lime. Kiwi Lime is scheduled to hit the shelves on April 23, just in time to quench that springtime thirst.

Kiwi Lime is the newest flavor in our line of carbonated drinks. We combine natural ingredients found in tropical environments to give you the flavors you crave with the thirst-quenching you need. Our other flavors include Strawberry Kiwi, Banana Grape, and Orange Creme.

You’ll recognize our product because it is the only one with an enormous orange sun shining down on tropical beaches. The cans themselves are becoming a collector’s item as we only let them circulate for three weeks, before changing the details on the can. For this particular flavor, you’ll find Ms. Kiwi and Mr. Lime lying on the beach enjoying their refreshing drink.

Enjoy our refreshing new flavor, and don’t forget to save the cans!

Sincerely,

Example 5: Upcoming Product Releases

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Chan,

Technocorp is proud to announce its new digital phones. Not only is the connection better, but digital telecommunications are also safer from eavesdroppers. In addition, standby time is close to 52 hours!

In conjunction with this announcement, we are changing our service contracts. No more confusing rate changes for different times of the day! All day, every day you will receive the lowest possible rate on all your calls. You also receive free voice mail and call waiting.

Everyone is always on the go. Wireless communications has become so important in keeping track of the people in our lives, both personal and business. Technocorp digital phones provide you with the high quality connection you want and the safety features you need. Visit your local Technocorp retail stores today and experience digital communications!

Sincerely,

Example 6: Upcoming Product Releases

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Samuels,

I wanted to drop you a note to let you know that we have officially begun the launch of our newest product line. On Wednesday, we were very lucky to have an extremely successful meeting with your staff. Unfortunately for us, we missed being able to introduce ourselves to you. We are trying to schedule a formal demonstration for your office in the near future and hope that you will be available to take a look. We did leave a review copy if you are interested in examining it beforehand.

Also, if you have clients that are interested, we will be happy to send your staff free demo kits. Let me know what you need. The list price of the program is $29.95. However, for a limited time we are offering the product at 50% off in an effort to provide lower cost seed units.

I hope you’ll be able to take advantage of our offer. Let’s not miss each other again.

Sincerely,

Products & Services — Comments Off on Substituting Product
01
Dec 10

Substituting Product







Example 1: Substituting Product

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Horn:

We received your order for the Power House pressure washer. Unfortunately, we no longer carry Power House products. However, we are happy to exchange your model with our MacKenzie 1000 pressure washer.

The MacKenzie model is of comparable price and quality. Like the Power House, it features an easy grip trigger handle and an adjustable pressure release valve. Both washers can generate up to 200 pounds of pressure. The MacKenzie costs $259, just $10 more than the Power House.

Please call our customer service line at (800) 555-8000 to change your order.

Sincerely,

Example 2: Substituting Product

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Paisano:

We are unable to fill your order for a Trail Rider Rock Eater bicycle. The Rock Eater model was discontinued in June of this year. However, we do offer the Mud Hound as a substitute.

The Mud Hound is the other mid-priced model in our line. It features a red aluminum alloy frame, 21-speed grip twist gears, a comfort seat, and front-fork dual shock absorbers. And it costs the same as the Rock Eater — $329.

To order the Mud Hound today call (800) 555-7825. We appreciate your business. See you on the trails.

Sincerely,

Example 3: Substituting Product

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mrs. Bollin:

We are sold out of the Caltech ZR-2000 infrared security camera you ordered. Caltech is ironing out some production problems, and we don’t anticipate another shipment from them until early next year.

As a replacement, we recommend a similar infrared security camera, the Vista LRX. The LRX is a camera Vista recently developed to compete with Caltech’s ZR-2000. They are comparable in quality with the major difference being that Vista’s model is slightly smaller and costs $100 less than the Caltech.

If you would like to order a Vista camera, please complete and return the enclosed order form. Thank you for letting us serve your security needs.

Sincerely,

Example 4: Substituting Product

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Stewart:

Thank you for your interest in our tennis rackets. We regret to inform you we no longer make the aluminum Net Minder racket you requested. We have converted our entire line of rackets to graphite frames.

The Professional Tennis Association called graphite, “the wave of the future in racket technology,” and we agree. Graphite frames have the advantage of being lighter and stronger than metal frames, an important combination for the serious tennis athlete.

We have enclosed a current catalog. The model closest in price to the Net Minder is the Ace, which sells for $69.99. The Ace is one of our best-selling rackets. Our customers appreciate its extra large sweet spot and built-in shock absorbers.

Call (800) 555-3882 to order today!

Sincerely,

Example 5: Substituting Product

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Swain:

We have received your order for Easy Books 2.0. We no longer distribute the 2.0 version, therefore we have shipped you our upgraded version, Easy Books 3.1.

Easy Books 3.1 has the same easy-to-follow guidelines that make even the novice bookkeeper seem like a pro. The upgraded version also has tax tips, 30 different types of pre-formatted invoices, and an index of 200 commonly asked questions answered by the top accountants in the country.

We are confident you will be pleased with Easy Books 3.1. If you have any questions, please call us at (800) 555-2994.

Sincerely,

Example 6: Substituting Product

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mrs. Mitchell,

Thank you for your recent order. Unfortunately, we no longer carry the Techtaun Model 12A product line.

You may be interested in the Brocktech 4000 series model line. Although it does not have the same specifications, it does have many of the same features as the model you ordered.

Call us at 800-555-5555 if you would like to change your order. Thank you for your interest in our company.

Sincerely,

Products & Services — Comments Off on Recall of Product
01
Dec 10

Recall of Product





Example 1: Recall of Product

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mrs. Mays:

We are recalling all 1996 Millenium models to adjust the rear-door locks. We have discovered the current child safety mechanism may accidentally disengage.

Our dealership will put a clamp on each rear-door lock safety mechanism to ensure our child safety locks are up to our high safety standards. The process takes less than half an hour.

According to our records, you purchased a 1996 Millenium 500 from Newsome Trace in Dallas. If you are in the Dallas area, please take your Millenium back to Newsome for the specified adjustment. If you live elsewhere, our customer service department will help you locate the nearest dealership. Their number is (800) 923-AUTO.

Sincerely,

Example 2: Recall of Product

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Giuliani:

We have had several reports of arms detaching from Huggable Judy dolls. Although no injuries have resulted, there is the potential a child may choke on the detached arm. As a precautionary measure, we are recalling the line.

Please ship your Judy doll C.O.D. to Judy Recall, 8853 Beecher St., Washington, D.C. 30016. We will refund the purchase price within two weeks.

Your child’s safety is our priority. We appreciate your cooperation.

Sincerely,

Example 3: Recall of Product

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Vanderwall:

According to our records you own a Coretech Handy Cam video camera. This is to notify you of a recall in progress to repair a defect in the Handy Cam’s lens seal.

Problems have been reported with the lens seal coming loose. A loose seal can allow dust particles to enter the camera housing and damage internal mechanisms. We will remove the old rubber seal and replace it with a sturdier one free of charge until January 1, 2000.

Please call our customer service representatives at (800) 555-CORE to locate your nearest authorized Coretech repair service center. This letter acts as your payment voucher.

Sincerely,

Example 4: Recall of Product

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Martinez,

Due to a previously undetected defect in the central drive assembly of our 2000 Series, we are recalling the entire line. While this defect does not pose any serious safety hazard at this time, it is felt the best course of action is to recall all units and replace them with the 2100 Series.

A local company representative will be contacting you within the next two weeks to arrange for the removal and transport of your 2000 Series to our central manufacturing facility. In the meantime, please cease all use of the 2000 Series unit.

If you have any questions or concerns please do not hesitate to contact our office at (555) 555-5555. Thank you for your cooperation.

Sincerely,

Products & Services — Comments Off on Product Service/Change
01
Dec 10

Product Service/Change







Example 1: Product Service/Change

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Bowers:

Our customers said they needed more time to do their banking. We listened.

Beginning January 1, we are extending our evening teller service hours to 8:00 p.m., Monday through Friday. That’s two extra hours each day to service all your banking needs— from withdrawals, deposits, to cashing checks and balance inquiries.

This is just another way we are working to make Lake Bank your bank.

Sincerely,

Example 2: Product Service/Change

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Matlock:

We have a new member of the family! We are pleased to introduce Family Tree Genealogy 2.0. This heir to Family Tree Genealogy 1.0 provides a faster, easier way to chart your family tree.

With our new pull-down menus, you can go anywhere within the program or within an existing tree at the click of a mouse. A new section on coats of arms contains a database of more than 2,000 family crests. You can even design your own! Family Tree Genealogy Software 2.0 also includes a guide to genealogical research by one of the foremost genealogists in the world, Peter Luskin.

This is the best genealogical software available today. To order the upgrade, please complete and return the enclosed card with your payment of $39.99. Thanks for making Family Tree Genealogy 2.0 part of your family!

Sincerely,

Example 3: Product Service/Change

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Janson:

There’s no better time cool it down than right now at Swonke Automotive. Throughout May recharge your air conditioning system for just $58.95, a savings of more than 25 percent off our regularly advertised price.

Get a jump start on the summer heat!

Sincerely,

Example 4: Product Service/Change

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Randolph:

Has “Old Man Winter” stopped you in your tracks? Never fear, Protemp is here! We are pleased to announce a house brand of antifreeze in addition to the three major brands we distribute. Developed by our own chemists and tested for more than two years, Protemp is a specialized high performance antifreeze.

Protemp protects engines running primarily in extremely cold conditions (from 30¡ to -40¡ degrees below zero). Snowplows and snowmobiles will benefit from using Protemp.

If you have cold weather machinery, Protemp will work for you. Call (800) 555-3903 for more information.

Sincerely,

Example 5: Product Service/Change

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Holden:

The food you’ve enjoyed for over 12 years at our restaurant is coming to your parties, receptions, conventions, meetings, and events.

The Brittany Restaurant now offers full-service catering. From tablecloths and glasses to beverages and some of the best food in Vermont, we do it all. And we’ll do it for the reasonable prices you’ve come to expect from The Brittany.

Chef Sandra Couret has created an exciting menu, including traditional favorites like chicken cordon bleu and veal oscar and new sensations like Satay chicken and Vietnamese fish cakes.

Call The Brittany at 555-2985 to see how we can spice up your next event.

Sincerely,

Example 6: Product Service/Change

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mrs. Marshall,

The enclosed brochure details some changes in the specifications of the our 2000 product series.

Briefly, due to increased government regulations, the roller wash system has been re-configured to be completely enclosed. This prevents any system waste water from leaking into the press room and/or the water system.

To discuss how you might incorporate this system into your current line and the benefits of doing so, please call me today. As always, the consultation is free of charge. There is no obligation of any kind. We want to ensure your system is the most efficient and profitable available.

I look forward to hearing from you.

Sincerely,

Products & Services — Comments Off on New Product Line
01
Dec 10

New Product Line







Example 1: New Product Line

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Julie:

The Holly Shop will release a new line of bath items early next month. It will include scented soap, bath oil beads, bath crystals, body powder, body lotion and floating candles. We have decided to use Victorian floral tins for packaging.

I am sending you a sample set (gardenia, sandalwood and rose) for your review. We’d like to know what you think of them. Specifically, we are interested in how well you think they might sell in your boutique.

Thanks for the help, Julie. We are excited about this new line, and think you will be, too.

Sincerely,

Example 2: New Product Line

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Jenkins:

We are pleased you are using Colette’s for your catering needs. In addition to our standard dishes, which you will find in the enclosed menu, I would like to tell you about our new line of organic vegetarian dishes.

We now offer meatless cuisine such as eggplant parmigiana, made with organically grown eggplant and goat’s cheese; vegetarian kabobs, featuring green and red peppers, pineapples and mushrooms glazed in either an organic honey sauce or a garlic and basil butter; and an astounding array of leafy greens and spinach salads. And of course, we are featuring vegetarian hors d’oeuvres and sinfully rich desserts!

In the past you have had difficulty ordering appropriate meals for some employees who are strict vegetarians. I hope this will make catering your office meetings both a bit easier and tastier.

Sincerely,

Example 3: New Product Line

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Pullman:

Lafayette’s is proud to offer a new line of French doors.

From the simple and utilitarian Gregory model, to the high-arched slope of the Estelle, we think you will agree these are extraordinary designs. They are all made with the same attention to quality for which Lafayette’s is famous.

I have noticed the cherry, maple and natural doors in our lines have been selling well for you. Would you like a Gregory in natural, a Heather in maple and an Estelle in cherry for a test run? I’ll be happy to ship them to you free of charge.

Let me know!

Sincerely,

Example 4: New Product Line

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mrs. Delacroix:

In our last conversation, you mentioned the possibility of returning your copier and renting a newer model with more sorting trays. I think I have found just what you are looking for.

We are offering a new line of copiers, The Sorter Specialists. The 9300-GK of this line (on page 3 of the enclosed brochure) would suit your needs. It features a revolutionary floating tray design — the trays are arranged in a double row and replace each other, thus allowing for twice as many proposals to be copied.

We can arrange a one-week trial to give you an idea of the 9300-GK’s capabilities.

Sincerely,

Example 5: New Product Line

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Mink:

Grant’s Custom Car Alarms is pleased to offer a new line of alarms — The Cop Connection.

In conjunction with regional law enforcement, we have developed a remarkable system. Each car is fitted with a special transmitter keyed to the police emergency band. When a vehicle is burglarized, the transmitter automatically alerts the local police.

We can arrange a demonstration of this amazing new alarm system if you wish. This alarm system is going to sell. Don’t miss the opportunity to be our only licensed dealer in the area. Give me a call.

Regards,

Example 6: New Product Line

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Callahan,

We are proud to announce the introduction of the newest addition to our family of quality products. The DHP-100 Series boasts the latest advances in technology. It is user-friendly, fast and efficient. But, best of all it is economical.

For more information or a complete demonstration please call (555) 555-5555. Mention product code DHP-100 and receive 10 percent off your next order.

Sincerely,

Products & Services — Comments Off on Available Products & Services
01
Dec 10

Available Products & Services







Example 1: Available Products & Services

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Zellerman:

Caladium Florists is pleased to offer the following floral selections:

• Tropical House Plants
• Night Blooming Flowers
• Fresh Cut Domestic Flowers for Arrangement
• European Plant Gardens
• Bonsai
• Hard-To-Find Exotics

And if you want something extra to compliment your floral selection:

• Fruit & Cheese Gourmet Baskets
• Porcelain and Blown Glass Figurines
• Hand Crafted Wind Chimes
• Crystal Sun Catchers
• Balloon Bouquets

We offer local and worldwide delivery on all orders. Just call us at 385-CALA or come visit us at 4927 Arbor Circle.

We look forward to seeing you!

Yours Truly,

Example 2: Available Products & Services

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Cartwright:

Thank you for your interest in Bead’s Glass Repair. As you will see in our brochure, we offer reasonable pricing and guarantee our quality workmanship. Allow me to briefly list our services for you.

Auto Glass Repair, Replacement, and Installation:

Repair of
-Rock chips
-Cracked T-tops & sunroofs

Replacement and Installation of
-Truck sliders
-T-tops & sunroofs
-Windshields
-Back & side glass
-Tinting

Commercial Glass Repair, Replacement, and Installation:

-Store front glass
-Tempered & insulated glass
-Mirrors & mirrored walls
-Window glass
-Reflectorized glass

Residential Glass Repair, Replacement, and Installation:

-Window glass
-Glass walls
-Mirrors & mirrored walls
-Beveled glass
-Furniture tops
-Custom shower units
-Patio & sliding glass doors
-Reflectorized glass

Please feel free to call me if you have any questions.

Sincerely,

Example 3: Available Products & Services

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Donahue:

At Artistic Expressions, we offer a selection of more than 300 frames and 800 mattes from which to choose. You will find wood, metal, and shadowbox frames in a variety of styles and colors, ranging from the homey to the elegant. Our mattes range from a beautiful cream brocade-on-matte-board to an electrifying bright blue gloss matte.

Our first-rate staff has 15 years combined experience in framing:

• Original Paintings
• Photographs
• Prints
• Needlework
• Collections & Memorabilia
• Degrees & Certificates

We invite you to visit us at 1422 Hillcrest. Bring the treasured photographs of your great grandparents.

Regards,

Example 4: Available Products & Services

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. and Mrs. Williams:

Welcome to Belle Plaine. We are delighted you chose our city as your new home. We trust you will love living here as much as we do.

We know moving can be stressful. It’s not just the packing and unpacking of boxes — it’s finding the grocery stores, the banks, and doctors that are just right for you. While we can’t offer recommendations on all of these things, we do hope to take the guesswork out of selecting an optometrist.

Allow us to introduce ourselves. We are Dr. Troy Collins and Dr. Annabeth Finch of the Constant Care Eye Clinic, located at 4392 West Keyes, just off of Main Street. We have been serving Belle Plaine for more than a decade. Here is just some of what we do:

Exams & Patient Care

• Comprehensive eye exams and personalized attention to detail
• Free testing for color blindness
• Glaucoma & cataract testing
• Myopia reduction/orthokeratology
• Laser refractive surgery
• Vision therapy
• Treatment of ocular diseases
• Vision loss support services referral
• Specialized pediatric optometry (great for your three kids!)

We are also pleased to offer high quality lenses, frames and contacts. We offer evening and weekend appointments, and we are always on-call for emergencies. Best of all, we accept all major forms of insurance, HMO plans, military coverage, and government funded support.

As residents of Belle Plaine, we feel an extra commitment to providing quality care. After all, we are neighbors. To welcome you, we’d like to offer you free first exams for your entire family. Just give us a call.

Sincerely,

Example 5: Available Products & Services

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. and Mrs. Schmidt:

It’s that time of year again. Time to decide what to do with the back yard—it just needs something. Something new. Something different.

Designer Decking may have the answer. We specialize in custom-built backyard patios and decks, made from your choice of redwood, cedar, or treated pine. Decks and patios aren’t all we do.

We can build, to your specifications, patio covers, sun rooms, shade arbors, and even spas. We can enhance these additions by laying flagstones or brick walkways.

Take a moment to study our brochure. We think you’ll agree the pricing is more than reasonable. Give us all call—we’d love to help you make your yard into something special, something uniquely you.

Sincerely,

Example 6: Available Products & Services

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Jones,

In order to better serve both you and our other customers, we’ve expanded the scope of our services and products. The enclosed brochure provides detailed descriptions of what we have to offer, along with a price list.

If there is a particular problem or issue you’d like to see addressed by our technical and support staff then let us know. Our technical support hotline, 800-555-5555, is open 24 hours a day.

Remember, we can only do our best for you when we know what you need.

Sincerely,

Order Processing — Comments Off on Tips and Examples for Backorder, Out of Stock Notification email
23
Nov 10

Tips and Examples for Backorder, Out of Stock Notification email

First, we should say thanks to customers for their order
and second, you are not able to deliver the item with proper reasons like backorder or out of stock

Example 1: Sample letter for backorder Notofication

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Blatnik:

Thank you for your order of 450 Arabian blue tiles.

Currently, we do not have enough tiles in our inventory to fill your order. We expect the next shipment from our supplier in the first week of August. As soon as the shipment arrives, we will deliver your tiles immediately.

Please accept our apology for the delay.

Sincerely,



Example 2: Apology letter for backorder or Out of Stock

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mrs. Wilhelm:

We were pleased to receive your order for an oak Wrap-Around Computer Desk.

Unfortunately, we will have to place your desk on backorder, pending the next shipment from our manufacturer in London. We will make every effort to deliver the desk to you by the third of April.

We appreciate your patience.

Sincerely,

Example 3: Customer apologies letter for backorder, Out of Stock,

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Marquez:

We appreciate your order for 600 feet of windbreak fencing.

Usually, we are able to fill such orders within one week. However, due to unexpected demand for windbreak fencing this month, we have sold-out our inventory. Your fencing has been placed on backorder.

We are presently implementing plans to increase production and should have your order ready before December 17.

We regret any inconvenience this delay may cause.

Sincerely,



Example 4: Apology letter for out of stock item

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear,

Thank you for your order of the Hamilton Smoke Alert smoke detector. Response to this offer has been overwhelming and, to be honest, we are having difficulty meeting the demand.

We have sold out of our current supply and are expecting a new shipment within two weeks. We will alert you and ship your order as soon as that shipment arrives. We will not charge the credit card number you have given us until your order is shipping.

We apologize for any inconvenience this delay has caused and thank you for your patience.

Sincerely,