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Products & Services — Comments Off on Leasing Option
01
Dec 10

Leasing Option






Example 1: Leasing Option

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Geiger:

Felton’s Business Machinery is pleased to offer some new options on your payment plan for your machinery lease.

Your company now has the option to pay your rent on a bi-monthly, quarterly, or twice-a-year plan. Or, if you wish, you may continue to make monthly payments.

You have been a responsible customer, and we welcome the opportunity to arrange a payment schedule which best suits your company’s financial needs. Please call Fred and let him know if you want to change your current payment plan.

Cordially,

Example 2: Leasing Option

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Culpepper:

Precision Products has provided your production floor machinery for some years now, and we would like to thank you for the responsibility with which you have handled your account. Do you realize you have never been late with your lease payments? Because of your record, we would like to thank you by extending the following offer:

For every five months in a row we receive your payment on time, you will receive the sixth month of machinery usage at no charge. We have no doubt you will receive two months free usage each year, resulting in substantial savings for your company.

It has been a pleasure to do business with you over the years.

Cordially,

Example 3: Leasing Option

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Kleckner:

Thank you for choosing Copiers & More for your equipment rental needs. I want to make sure you are aware of our lease-to-own plan.

Enclosed is a payment schedule outlining the monthly costs of the copier, fax, and computer on our 12-, 18-, 24- and 36-months lease-to-own plans. Briefly, on the 12-month plan, your payments would increase by $40 a month; on the 18-month plan they would increase by $30; the 24-month the increase would be $20; and on the 36-month, $10.

Remember, after you sign the rental agreement, you cannot switch over to the lease-to-own. Call for more information.

Sincerely,

Example 4: Leasing Option

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Clausen:

Hargensen’s Office Equipment thanks you for participating in our lease-to-own plan. We are delighted to provide you a copier that meets all your requirements.

As per your request, enclosed please find an Extra’s Club brochure, which highlights some of the additional services we offer. Our most popular extras are:

1. Automated Monthly Payment: This service allows you to set up an automatic bank draft so your payment is deducted from your bank account every month, eliminating the hassle of coming into the store or mailing the payment. This is a free service.

2. Servicing of Your Equipment: All servicing of equipment, including replacement of parts, is free while you are making payments.

3. Servicing After Ownership: For an additional $25 a month you can extend the service contract to include the life of the machine. This covers replacement of the machine if necessary after you own it and at no charge to you.

Call me if you would like to sign up for the Extra’s Club. Remember, there is a one time registration fee of $30, but you may add or delete club options at any time with no penalty.

Sincerely,

Example 5: Leasing Option

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Johansen,

In a perfect world, budgets would not be an issue. You’d be able to purchase the best printing equipment and systems available with no concern for price. Wouldn’t you?

The bad news is that budgets are reality, and as a responsible business owner, you have to live within your means.

The goods news is that our in-house leasing program allows you to have the best of both worlds – top-quality equipment at the lowest possible cost. Imagine being able to acquire the best the printing industry has to offer without depleting your cash reserves. That’s what our in-house leasing program is all about.

Our in-house leasing program allows the kind of flexibility in terms that you need. Leases can be written for as little as $1,500. There’s no upper limit. Each lease payment can be designed to cover the cost of equipment, consulting, training, support, installation and maintenance.

There’s no more affordable way to upgrade and enhance your printing capabilities. For complete details, please contact me today.

Sincerely,

Products & Services — Comments Off on Available Products & Services
01
Dec 10

Available Products & Services







Example 1: Available Products & Services

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Zellerman:

Caladium Florists is pleased to offer the following floral selections:

• Tropical House Plants
• Night Blooming Flowers
• Fresh Cut Domestic Flowers for Arrangement
• European Plant Gardens
• Bonsai
• Hard-To-Find Exotics

And if you want something extra to compliment your floral selection:

• Fruit & Cheese Gourmet Baskets
• Porcelain and Blown Glass Figurines
• Hand Crafted Wind Chimes
• Crystal Sun Catchers
• Balloon Bouquets

We offer local and worldwide delivery on all orders. Just call us at 385-CALA or come visit us at 4927 Arbor Circle.

We look forward to seeing you!

Yours Truly,

Example 2: Available Products & Services

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Cartwright:

Thank you for your interest in Bead’s Glass Repair. As you will see in our brochure, we offer reasonable pricing and guarantee our quality workmanship. Allow me to briefly list our services for you.

Auto Glass Repair, Replacement, and Installation:

Repair of
-Rock chips
-Cracked T-tops & sunroofs

Replacement and Installation of
-Truck sliders
-T-tops & sunroofs
-Windshields
-Back & side glass
-Tinting

Commercial Glass Repair, Replacement, and Installation:

-Store front glass
-Tempered & insulated glass
-Mirrors & mirrored walls
-Window glass
-Reflectorized glass

Residential Glass Repair, Replacement, and Installation:

-Window glass
-Glass walls
-Mirrors & mirrored walls
-Beveled glass
-Furniture tops
-Custom shower units
-Patio & sliding glass doors
-Reflectorized glass

Please feel free to call me if you have any questions.

Sincerely,

Example 3: Available Products & Services

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Donahue:

At Artistic Expressions, we offer a selection of more than 300 frames and 800 mattes from which to choose. You will find wood, metal, and shadowbox frames in a variety of styles and colors, ranging from the homey to the elegant. Our mattes range from a beautiful cream brocade-on-matte-board to an electrifying bright blue gloss matte.

Our first-rate staff has 15 years combined experience in framing:

• Original Paintings
• Photographs
• Prints
• Needlework
• Collections & Memorabilia
• Degrees & Certificates

We invite you to visit us at 1422 Hillcrest. Bring the treasured photographs of your great grandparents.

Regards,

Example 4: Available Products & Services

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. and Mrs. Williams:

Welcome to Belle Plaine. We are delighted you chose our city as your new home. We trust you will love living here as much as we do.

We know moving can be stressful. It’s not just the packing and unpacking of boxes — it’s finding the grocery stores, the banks, and doctors that are just right for you. While we can’t offer recommendations on all of these things, we do hope to take the guesswork out of selecting an optometrist.

Allow us to introduce ourselves. We are Dr. Troy Collins and Dr. Annabeth Finch of the Constant Care Eye Clinic, located at 4392 West Keyes, just off of Main Street. We have been serving Belle Plaine for more than a decade. Here is just some of what we do:

Exams & Patient Care

• Comprehensive eye exams and personalized attention to detail
• Free testing for color blindness
• Glaucoma & cataract testing
• Myopia reduction/orthokeratology
• Laser refractive surgery
• Vision therapy
• Treatment of ocular diseases
• Vision loss support services referral
• Specialized pediatric optometry (great for your three kids!)

We are also pleased to offer high quality lenses, frames and contacts. We offer evening and weekend appointments, and we are always on-call for emergencies. Best of all, we accept all major forms of insurance, HMO plans, military coverage, and government funded support.

As residents of Belle Plaine, we feel an extra commitment to providing quality care. After all, we are neighbors. To welcome you, we’d like to offer you free first exams for your entire family. Just give us a call.

Sincerely,

Example 5: Available Products & Services

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. and Mrs. Schmidt:

It’s that time of year again. Time to decide what to do with the back yard—it just needs something. Something new. Something different.

Designer Decking may have the answer. We specialize in custom-built backyard patios and decks, made from your choice of redwood, cedar, or treated pine. Decks and patios aren’t all we do.

We can build, to your specifications, patio covers, sun rooms, shade arbors, and even spas. We can enhance these additions by laying flagstones or brick walkways.

Take a moment to study our brochure. We think you’ll agree the pricing is more than reasonable. Give us all call—we’d love to help you make your yard into something special, something uniquely you.

Sincerely,

Example 6: Available Products & Services

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Jones,

In order to better serve both you and our other customers, we’ve expanded the scope of our services and products. The enclosed brochure provides detailed descriptions of what we have to offer, along with a price list.

If there is a particular problem or issue you’d like to see addressed by our technical and support staff then let us know. Our technical support hotline, 800-555-5555, is open 24 hours a day.

Remember, we can only do our best for you when we know what you need.

Sincerely,

Order Processing — Comments Off on Tips and Examples for Backorder, Out of Stock Notification email
23
Nov 10

Tips and Examples for Backorder, Out of Stock Notification email

First, we should say thanks to customers for their order
and second, you are not able to deliver the item with proper reasons like backorder or out of stock

Example 1: Sample letter for backorder Notofication

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Blatnik:

Thank you for your order of 450 Arabian blue tiles.

Currently, we do not have enough tiles in our inventory to fill your order. We expect the next shipment from our supplier in the first week of August. As soon as the shipment arrives, we will deliver your tiles immediately.

Please accept our apology for the delay.

Sincerely,



Example 2: Apology letter for backorder or Out of Stock

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mrs. Wilhelm:

We were pleased to receive your order for an oak Wrap-Around Computer Desk.

Unfortunately, we will have to place your desk on backorder, pending the next shipment from our manufacturer in London. We will make every effort to deliver the desk to you by the third of April.

We appreciate your patience.

Sincerely,

Example 3: Customer apologies letter for backorder, Out of Stock,

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Marquez:

We appreciate your order for 600 feet of windbreak fencing.

Usually, we are able to fill such orders within one week. However, due to unexpected demand for windbreak fencing this month, we have sold-out our inventory. Your fencing has been placed on backorder.

We are presently implementing plans to increase production and should have your order ready before December 17.

We regret any inconvenience this delay may cause.

Sincerely,



Example 4: Apology letter for out of stock item

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear,

Thank you for your order of the Hamilton Smoke Alert smoke detector. Response to this offer has been overwhelming and, to be honest, we are having difficulty meeting the demand.

We have sold out of our current supply and are expecting a new shipment within two weeks. We will alert you and ship your order as soon as that shipment arrives. We will not charge the credit card number you have given us until your order is shipping.

We apologize for any inconvenience this delay has caused and thank you for your patience.

Sincerely,

Adjustments — Comments Off on Examples of Adjustment, Claim and Order Letter
21
Nov 10

Examples of Adjustment, Claim and Order Letter

Example 1: Adjustment And Claim Letter

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

To Whom It May Concern:

Our July 1997 Corporate Visa account has a number of unauthorized charges. Only Jane Liverton and I, Florence Bridges, use the account and we must jointly authorize the purchases. Neither Jane nor myself have any record of the purchases outlined below. The card is still in our possession and, to our knowledge, has not been made available to anyone else.

The following charges are unauthorized:

Date Name of Business Amount

6/6/97 Jade’s Plumbing $59.95
6/7/97 Office Right, Inc. $98.98
6/8/97 Paper Plus $69.95

We would appreciate credit for the above amounts and an investigation of these charges.

Sincerely,



Example 2: Requesting Adjustment to Account

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. White:

The floral arrangements you provided for our annual convention were beautiful. They remained fresh for the entire weekend. However, our contract called for 15 rose arrangements, but we received carnations instead. We had no time to request a correction due to the hectic nature of the convention.

Furthermore, we were charged for the roses. Since it was your error, please adjust our bill to the price of the actual product received.

Thank you for your assistance and the beautiful arrangements of carnations.

Sincerely,

Example 3: Adjustment Letter

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Hancock:

On December 11, 1996, we ordered 2,500 baseball caps with our company logo. The logo is distorted on 1,000 of the caps. A sample is enclosed for your inspection. The remaining 1,500 caps are fine.

We wish to have these caps replaced. We will be happy to arrange for shipping for the defective caps, at your expense, of course. Please let me know how you wish to proceed as soon as possible.

Your prompt attention to this matter will be appreciated. We would like to put a cap on this matter by February 11. Thank you.

Sincerely,



Example 4: Format of Adjustment & Claim Letter

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mrs. Murphy,

I recently hired your service to clean 15 offices and three waiting areas on a daily basis. To date, your service has been unacceptable. Several offices have been neglected despite reminders and detailed instructions. In addition, those areas that were cleaned were done poorly.

Please credit our account for the 10 days of service we have received and cancel our contract for the remainder of the summer.

Sincerely,

Example 5: Letter of Adjustment & Claim

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Teller:

Per our telephone conversation on Monday, June 8th, the computer simulation does not meet the specifications of our contract. We extended the deadline to allow adjustments; however, as of the above date, we have not received the modifications.

The full-scale simulation promised per our contract is less useful now. Our clients needed the information last week in order to complete their projects.

We are still interested in receiving the completed product; however, we are requesting an adjustment of 40 percent of the original cost for our loss of profit.

Sincerely,

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