Example 1: Sample of job description of technical position

Position–Technical Assistant

Ad Valorem Tax Department

Summary: The Technical Assistant, Ad Valorem Tax Department, maintains tax records and provides information to the Property Tax Department and Governmental Compliance section of the Legal Department for inclusion in their reports.

Reports to: Supervisor, Ad Valorem Tax Department

Qualifications: Two years’ college

Responsibilities

1. Supplies to the Director of the Property Tax Department an annual account of all Greenhill pipelines that encroach upon any and all taxing districts within each county in this state.

2. Informs the Director of the Property Tax Department of the county and taxing districts in which all Greenhill fee properties are located.

3. Furnishes to the Director of the Property Tax Department all necessary information for the annual tax reports such as the following: Barret County Average Age Study, Construction Materials Inventory, Plant and Structures Annual Report, Annual Budget Forecast.

4. Provides the Supervisor of the Government Compliance section of the Legal Department with any information required for formulating reports necessary to his function.

Records to be Maintained to Carry Out the Above Responsibilities

• County files
• County-fee and surface-lease files
• Property-ownership maps
• Gathering maps
• Tax ledgers
• Major-equipment ledgers
• Computerized database of all taxing information

Example 2: Technical job description

JOB TITLE: Computer Design Analyst

DEPARTMENT: Technology Services Department

ACCOUNTABILITY: Reports to Manager of Technology Services Department

JOB DESCRIPTION: Business/technical analysis and design, maintenance, development and technical support of client server business applications in a multi-LAN Novell/Unix environment utilizing Windows 3.1, S-Designer, Powerbuilder, Sybase, Transact-SQL and Unix scripts.

PRIMARY DUTIES AND RESPONSIBILITIES: Implements maintenance/enhancement changes to existing applications. Performs application design reviews. Participates on project development teams. May perform in a Team/Lead Analyst capacity with the expectation of mentoring the current staff in client server methodologies, tools, techniques and processes.

QUALIFICATIONS: Bachelor’s degree or equivalent experience plus 5–7 years of related experience in application development and maintenance, development tools, integration of diverse applications, enabling technologies and associated methodologies. A minimum of 2–3 years experience using Powerbuilder, Sybase, Transact-SQL and Unix scripts.

REQUIRED SKILLS AND ABILITIES: Considerable knowledge of logical/physical database design in a relational environment and Windows GUI development tools. Ability to develop and maintain stored procedures/triggers, processing cursors and query optimizers. Excellent verbal and written communication skills. Demonstrated ability to work well with customers and in a team environment.

Example 3: Technical position description sample

JOB TITLE: Records and Information Management Analyst

DEPARTMENT: Facilities Services Department

ACCOUNTABILITY: Reports to Facilities Services Manager

JOB DESCRIPTION: Responsible for overseeing all activities involved with active records management in departmental files and central records.

PRIMARY DUTIES AND RESPONSIBILITIES: Ensures the preservation and security of records in active storage locations. Assists in the development of an organization-wide subject category filing structure. Recommends appropriate indexing systems, computer assistance and storage media and methods.

QUALIFICATIONS: Bachelor’s degree in Library Science, Business Management, or related field or equivalent plus three 3–4 years of experience in information organization. Certified Records Manager preferred.

REQUIRED SKILLS AND ABILITIES: Effective communication and organization skills. Thorough knowledge of automated records and information management systems and solutions.

Example 4: Job description templates

JOB TITLE: Senior Engineer

DEPARTMENT: Water/Wastewater Utility Development

ACCOUNTABILITY: Reports to Director of Water/Wastewater Management

JOB DESCRIPTION: Manages water and wastewater development projects

PRIMARY DUTIES AND RESPONSIBILITIES: Contacts and meets with local community officials to identify utility needs and the Smithsville City Services’ role in meeting those needs. Selects engineering firms and negotiates contracts. Manages design, bidding, and construction activities.

QUALIFICATIONS: Bachelor’s degree in Civil or Mechanical Engineering plus seven (7) years progressively responsible experience in the development, design and management of water and wastewater utilities. Registered Professional Engineer in the State of Georgia or is able to obtain such registration within one year after hire date.

REQUIRED SKILLS AND ABILITIES: Excellent written and verbal communication skills. Demonstrated ability to effectively interact with local officials.

WORKING CONDITIONS: Frequent local travel. Work in office and construction site environments.

Example 5: Job description documents

JOB TITLE: Device Testing and Material Technology Specialist

DEPARTMENT: Product Development Department

ACCOUNTABILITY: Reports to Director of Product Development

JOB DESCRIPTION: Manages internal and external device and materials testing programs in coordination with product project schedules. Oversees the development of new biomaterials and processes for company products.

PRIMARY DUTIES AND RESPONSIBILITIES: Evaluates, develops and manages internal and external research laboratory activities focused on device testing. Coordinates and develops test schedules and priorities to meet project schedules and regulatory requirements. Provides consultation internally and externally on device testing and materials technology. Monitors industry developments. Reviews and assesses new technology to integrate into product development projects.

QUALIFICATIONS: B.S. in Material Science, Bioengineering, related life science, or equivalent. Master’s degree preferred. Minimum ten (10) years experience within the orthopedic or related industry.

REQUIRED SKILLS AND ABILITIES: Understand principles and theories of biomaterials, processes, and application methods. Communicate clearly in verbal and written form in English. Ability to understand product development and regulatory needs and convert into device testing parameters. Apply principles of logical or scientific thinking to a wide range of practical problems. Proficient use of intermediate computer operations (basic programming in current generation languages and operating systems) and intermediate software packages (word processing, spreadsheet, graphics, etc.).

WORKING CONDITIONS: Local travel and some out of town overnight travel.

Example 6: Job description examples

JOB TITLE: Electrician

DEPARTMENT: Department of Transmission Field Operations

ACCOUNTABILITY: Reports to the Transmission Field Operations Supervisor

JOB DESCRIPTION: Performs journey-level work in the structural and electrical areas of substation construction.

PRIMARY DUTIES AND RESPONSIBILITIES: Installs structural foundations. Assembles and erects various types of substation structures. Installs high voltage transformers, breakers, air switches, and bus work in a safe, effective manner.

QUALIFICATIONS: High school graduate or G.E.D. plus two (2) years experience in substation construction or related area. Commercial drivers’ license with all necessary endorsements.

REQUIRED SKILLS AND ABILITIES: Qualified to operate and perform work from an aerial bucket truck. Ability to perform switching orders and take clearances from the SOCC. Knowledge to perform the proper test procedures during the installation of all equipment. Ability to provide team leadership and assume the duties of the supervisor in his absence.

WORKING CONDITIONS: Extended hours, overnight out-of-town lodging when necessary.

Example 7: Technical services job description

Position–Equipment Technician

Summary: The Equipment Technician is responsible for equipment maintenance and repair and for keeping related records. Also, he or she recommends changes in equipment to improve reliability, increase capability, and/or reduce maintenance costs.

Reports to: Maintenance Supervisor

Qualifications:

• High-school graduate

• Trade school or two years’ technical school

• Two years’ experience as journeyman in related skills, such as machine repair or electrical work

Responsibilities:

• Diagnoses equipment operating problems and makes required repairs

• Performs preventive maintenance

• Makes recommendations concerning machine replacement or modifications to lower maintenance costs and/or improve capabilities

• Establishes and maintains spare-parts inventory

• Keeps up-to-date records of all equipment drawings, specifications, parts, and addresses of manufacturers

• Keeps records on each machine, listing proper maintenance procedures and dates of maintenance and repairs

Example 8: Programmer analyst job description

JOB TITLE: Programmer Analyst

DEPARTMENT: Computing Services

ACCOUNTABILITY: Reports to Systems Analyst

JOB DESCRIPTION: Responsible for complex computer programming for the college, including on-line applications.

PRIMARY DUTIES AND RESPONSIBILITIES: Supports, develops, and maintains application software for administrative functions. Prepares assigned test data, tests and debugs programs, for either in-house or vendor supplied software. Analyzes, reviews and recommends program revisions, new products and processes to increase operating efficiency. Supports administrative staff in functional use of software. Insures compliance with facility standards relating to security and data protection. Prepares written instructions for computer operators. Performs other related duties as assigned.

QUALIFICATION: Requires Associate degree in CIS, MIS, data processing or related field with 25 college-level hours in programming courses or equivalent experience.

REQUIRED SKILLS AND ABILITIES: Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Must have two (2) years related work experience to include one year of programming, system analysis, design and implementation. Effective planning, organizational, and communication skills. Effective interpersonal skills. Preferred client server experience in educational environment.

WORKING CONDITIONS: Must be able to work on several projects simultaneously, and work effectively under deadline and in emergency situations.

Example 9: Technical jobs descritions

JOB TITLE: Business Development Specialist

DEPARTMENT: Planning Department

ACCOUNTABILITY: Reports to Head Developer

JOB DESCRIPTION: Facilitate loan financing provided to business owners, developers of affordable housing, and non-profit organizations to implement projects which benefit low and moderate income persons.

PRIMARY DUTIES AND RESPONSIBILITIES: Assist in the financial underwriting and implementation of public/private economic development and affordable housing projects located City-wide and within targeted low income neighborhoods. Assist in preparing and maintaining documentation as required by program and federal regulations; and represent the Division before the City Council, boards and commissions and neighborhood organizations.

QUALIFICATIONS: Bachelor’s degree in Planning, Urban Studies, Business or Public Administration or related field, plus five (5) years experience in real estate finance, economic development, public housing, or related area. One (1) year of additional relevant work experience may substitute for one (1) year of the required education with a maximum substitution of four (4) years. Twelve (12) semester hours of graduate course work in the above degree types may substitute for six (6) months required work experience with a maximum substitution of two years.

REQUIRED SKILLS AND ABILITIES: Knowledge of real estate regulations, development procedures and financial underwriting.

WORKING CONDITIONS: Must be able to work under extreme pressure and have the ability to manage several projects in various stages of completion.

Example 10: Position Detail

JOB TITLE: Planner I

DEPARTMENT: Conservation Department

ACCOUNTABILITY: Reports to Project Leader

JOB DESCRIPTION: Planning Environmental Conservation Services

PRIMARY DUTIES AND RESPONSIBILITIES: Assist in planning and implementing a commercial and industrial water efficiency program, perform evaluation studies of water conservation programs , and meet with project engineers and contractors to discuss commercial water conservation projects.

QUALIFICATIONS: Bachelor’s degree in Planning, Geography, Social Science, Landscape Architecture, or a planning related field. One (1) year of experience in planning related work may substitute for one (1) year of the required education with a maximum substitution of four (4) years.

REQUIRED SKILLS AND ABILITIES: Skill with Microsoft Word and Excel, ability to coordinate and organize project leader’s materials.

WORKING CONDITIONS: Job entails extended meetings and on site inspections. Also requires overtime/weekend work.

Example 11: Document for technical position

JOB TITLE: Senior Risk Analyst

DEPARTMENT: Human Resources Department

ACCOUNTABILITY: City Manager

JOB DESCRIPTION: Collect property underwriting data for City properties from various sources and compile and track on a master database.

PRIMARY DUTIES AND RESPONSIBILITIES: Apply property valuation methodologies using Replacement Cost New and Replacement Cost New Less Depreciation Cost Approaches with experience using Marshall & Swift, Boeck or other national cost approach manuals. Implement and manage the Loss Control Function with all departments for city properties.

QUALIFICATIONS: Bachelor’s degree from an accredited college in Business Administration, Insurance, or a closely related field, with course work in real estate and real estate appraisal, plus four (4) years of experience in appraising commercial and industrial properties. One (1) year of relevant work experience may substitute for one (1) year of the required education with a maximum substitution of four (4) years.

REQUIRED SKILLS AND ABILITIES: Basic knowledge and understanding of relational databases, preferably in Microsoft Access. Proficient in PC-based word processing and spreadsheet software (Excel/Word). Skill in organizing, analyzing and interpreting data and preparing reports and visuals. Knowledge of commercial property and casualty insurance principles and practices. Able to communicate effectively both verbally and in writing with strong interpersonal skills. Ability to prioritize tasks and work effectively with a minimum of supervision.

WORKING CONDITIONS: Ability to work well in high stress situations and under demanding deadlines.

Example 12: Technical Position

JOB TITLE: Graphic Designer II

DEPARTMENT: Solid Waste Services Department

ACCOUNTABILITY: Reports to supervisor

JOB DESCRIPTION: Consult with clients, marketing professionals and graphic service contractors to provide creative artistic services and design including art copy and layouts for brochures, magazines, newspapers, and other promotional and educational materials.

PRIMARY DUTIES AND RESPONSIBILITIES: Use graphic software (Macintosh) to develop products and train others, develop bid specifications, ensure quality of final product. Produce camera ready art work using software/hardware systems with a service bureau.

QUALIFICATIONS: Associate of Arts degree in fine arts, commercial art, or related field plus four years experience in art design, layout or illustrations that includes consultation with clients and customers. One additional year of education as specified may substitute for one year of the required experience.

REQUIRED SKILLS AND ABILITIES: Skills in visualizing concepts presented verbally and skills in consulting by collecting input form multiple sources and building consensus. Knowledge and advanced experience with computer software for the Macintosh used to generate graphics for use in presentation media required. Knowledge of Marketing and printing techniques also required. Must attach three work samples.

WORKING CONDITIONS: Ability to function well in a group, and to be able to work independently based on group input. Some overtime and travel.

Example 1: Sample of job description of entry level position

JOB TITLE: General Clerk

DEPARTMENT: Budget and Finance Department

ACCOUNTABILITY: Reports to Department Manager

JOB DESCRIPTION: Under general supervision, performs advanced clerical work. Chooses among widely varying methods and procedures to process transactions and selects or devises steps necessary to complete assignments. Work may require contact with public.

PRIMARY DUTIES AND RESPONSIBILITIES: Establishes and maintains moderately complex indexes and a heavy volume of correspondence filing. Compiles simple data for reports and summaries. Reviews, indexes, processes, files, and maintains records. Verifies statistical reports for accuracy and completeness. Performs word processing functions and automation on a personal computer. Performs inventory of materials, supplies, and equipment.

QUALIFICATIONS: Graduation from high school or equivalent plus two (2) years progressively responsible clerical experience. Related college education or technical training may be substituted for experience on a year per year basis.

REQUIRED SKILLS AND ABILITIES: Considerable knowledge of grammar, spelling, and filing of correspondence. Working knowledge of basic office procedures. Skilled in the use of a personal computer, word processing equipment, typewriter, and telephone etiquette. Ability to follow oral and written instructions.

WORKING CONDITIONS: Overtime required occasionally, plus some overnight travel.

Example 2: Entry level job description

JOB TITLE: Administrative Technician

DEPARTMENT: Small Business Development

ACCOUNTABILITY: Reports to Director of Small Business Development

JOB DESCRIPTION: Provides administrative support for the Small Business Development staff, and greets and assists clients.

PRIMARY DUTIES AND RESPONSIBILITIES: Answers incoming calls and relays accurate messages, processes mail, maintains files, and reserves meeting rooms. Operates mainframe and PC systems. Assists staff with preparation of correspondence. Tracks budget and purchases. Heavy client interaction.

QUALIFICATIONS: High school diploma or equivalent. Four years of administrative experience.

REQUIRED SKILLS AND ABILITIES: High school level command of grammar, spelling, and math. Requires ability to type 50-60 wpm with 85percent accuracy. Ability to plan, organize, and coordinate program operation where a wide range of demands are involved. Ability to meet the public and maintain effective working relationships with all levels of management and staff. Work with information of a confidential nature. Must have thorough knowledge of office administrative procedures and software packages comparable to WordPerfect 6.1, Excel, and GroupWise.

Example 3: Entry level position description sample

JOB TITLE: Senior Secretary

DEPARTMENT: Information Services Department

ACCOUNTABILITY: Coordinator of Information Services (IS)

JOB DESCRIPTION: Provides secretarial support to the Information Services Department.

PRIMARY DUTIES AND RESPONSIBILITIES: Answers help desk phone line and distributes calls to appropriate IS personnel. Arranges meeting times for departmental functions. Records and publishes meeting minutes. Makes travel arrangements for IS department. Creates and Maintains IS library. Implements and maintains a system to track department performance (i.e. system down time, performance of help desk). Prioritizes and distributes incoming mail. Maintains office supplies and types check requests and shipping orders. Maintains department calendar.

QUALIFICATIONS: High school diploma or equivalent. Minimum 30 hours course work toward associate’s degree in business related field or equivalent work experience (computers, oral and written communications, planning, and organization, etc.). Minimum three (3) years secretarial experience in an office environment.

REQUIRED SKILLS AND ABILITIES: Minimum typing speed 65 wpm preferred. Communicate clearly in verbal and written form in English. Common sense understanding to carry out instructions furnished in written, oral, or diagrammatic form, involving several concrete variables from standardized situations. Proficient personal computer skills including electronic mail, record keeping, routine database management, word processing, spreadsheet, and graphics software. Ability to handle multiple projects simultaneously.

Example 4: Sample job descriptions

JOB TITLE: Office Specialist IV

DEPARTMENT: Student Support Services Center

ACCOUNTABILITY: Reports to Director of Career Planning and Experiential Learning

JOB DESCRIPTION: Provides administrative support for Career Planning and Experiential Learning Program. Seeks contacts with university and non-university organizations for the purpose of establishing student internships. Advises students seeking internship opportunities.

PRIMARY DUTIES AND RESPONSIBILITIES: Produces statistical data and reports. Performs desktop publishing, spreadsheet, and word processing activities. Writes internal and external correspondence. Conducts mass mailings. Assists with public relations and special events. Leads students through the process of obtaining an internship and monitors intern progress. Seeks and maintains relationship with organizations willing to offer student internships. Maintains internship opportunity listings.

QUALIFICATIONS: High school diploma and two (2) years of secretarial experience required. College coursework preferred.

REQUIRED SKILLS AND ABILITIES: Word processing and database experience plus strong customer service skills required. FileMaker Pro, Excel, PageMaker, CARS Network experience preferred. Ability to deal confidently with students, faculty, staff, and the business community. Good written and oral communication skills. Ability to work successfully in a multiple task environment. Ability to speak Spanish helpful.

WORKING CONDITIONS: Some local travel required.

Example 5: Job description examples

JOB TITLE: Administrative Specialist

DEPARTMENT: Business Support Services—Information Desk

ACCOUNTABILITY: Reports to Office Manager

JOB DESCRIPTION: Performs all duties for the OhioTech information desk.

PRIMARY DUTIES AND RESPONSIBILITIES: Follows routine or well-defined procedures to meet and assist official guests of the OhioTech staff. Answers information phone lines and directs requests for information. Receives small package deliveries. Uses information systems primarily for data entry, routine reports, and correspondence.

QUALIFICATIONS: High school diploma and 1–2 years of administrative experience.

REQUIRED SKILLS AND ABILITIES: High school level command of basic composition and math. Knowledge of word processing software. Excellent interpersonal skills, communication skills, and diplomacy interacting with staff, customers, and executives. Proven ability to recognize and maintain confidential information. Proven ability to be reliable and dependable and to maintain cooperative working relations with team members.

Example 6: Job position description

JOB TITLE: Public Services Worker I

DEPARTMENT: Finance & Administrative Services (Pool)

ACCOUNTABILITY: Reports to Services Supervisor

JOB DESCRIPTION: In group working conditions, performs routine vehicle and building maintenance.

PRIMARY DUTIES AND RESPONSIBILITIES: Checks, services and fueled vehicles. Also vacuums and cleans insides of vehicles. Paints barricades, pipes, doors and walls with hand brushes and rollers.

QUALIFICATIONS: Six (6) months experience in construction, maintenance, or labor crews.

REQUIRED SKILLS AND ABILITIES: Tasks involve bending, lifting, walking, and carrying or using a force equal to lifting up to fifty pounds.

WORKING CONDITIONS: Much of job is outdoors in extreme heat. Some overtime required.

Example 7: Entry-level Job Position

JOB TITLE: Equipment Mechanic Senior

DEPARTMENT: Finance and Administrative Services (Fleet)

ACCOUNTABILITY: Reports to Equipment Manager

JOB DESCRIPTION: Perform routine and emergency maintenance on all vehicles and equipment in the Finance and Administrative Services fleet.

PRIMARY DUTIES AND RESPONSIBILITIES: Will test crawl loaders, trucks, sedans, track loaders, scrappers, aerial towers, garbage compactors and emergency equipment to determine if it is working properly. Will repair and maintain heavy equipment such as crawl loader, track loader, scrapper, garbage compactor and aerial towers. Will also disassemble, repair, and/or replace parts and reassemble w\vehicle systems, such as an air brake system, transmission hydraulic/pneumatic systems and cooling systems. Will perform engine tune-ups, adjust valves, overhaul or replace carburetors on gas and diesel engines, starters and pumps.

QUALIFICATIONS: Graduation from an accredited high school or GED plus four (4) years in general automotive mechanical repairs in a major repair shop. One (1) year automotive school at a junior college may substitute for one (1) year of experience with a maximum substitution of one (1) year. Hydraulic experience preferred. Must also have a Texas class “B” or “A” CDL drivers license. Must be able to obtain a Texas class “A” CDL drivers license within ninety (90) days of employment if you currently hold a Texas class “B” CDL drivers license.

REQUIRED SKILLS AND ABILITIES: Detailed knowledge of several different types of automotive systems and heavy equipment.

WORKING CONDITIONS: Physical requirements of this job are heavy. Tasks involve bending, walking, lifting and carrying or using a force to equal to fifty pounds or more.

Example 8: Position description examples

JOB TITLE: Data Entry Operator II

DEPARTMENT: Emergency Medical Services

ACCOUNTABILITY: Reports to Office Supervisor

JOB DESCRIPTION: Entering medical data into the Sweet 2000 system, entering charge data into the Sweet 2000 system, and review medical records for incomplete billing information and research to find missing information. Also assign job duties and monitor task completion for four (4) employees.

PRIMARY DUTIES AND RESPONSIBILITIES: Under supervision, perform activities related to the transcription of source document data using a computer terminal device. Record data on appropriate form/log, etc. File papers, materials, etc. Compile data/information for reports, cost estimates, etc. Route information to appropriate personnel. Review work for accuracy and completeness. Operate copy machine. Perform other tasks as required.

QUALIFICATIONS: High school diploma or GED. Knowledge of computer terminal data entry and retrieval methods and procedures, capabilities and limitations, plus two (2) years experience in computer terminal data entry. At least one (1) year experience in medical billing.

REQUIRED SKILLS AND ABILITIES: Supervisory skills; skills in input/output using network computer systems. Working knowledge of basic office and record keeping skills.

WORKING CONDITIONS: Prolonged periods of repetitive hand movements. Overtime required occasionally.

Example 9: Internee position description

JOB TITLE: Administrative Assistant

DEPARTMENT: Department of Human Resources

ACCOUNTABILITY: Reports to the Director of Human Services

JOB DESCRIPTION: Assist the Director with various tasks related to the Wellness Program.

PRIMARY DUTIES AND RESPONSIBILITIES: Assist with marketing Wellnes activities in departments. Assist in coordinating, scheduling and booking activities and facilities. Acquire outside vendors to perform Wellness services, and answer employee/vendor questions and provide necessary assistance. Track/oversee Wellness participation system.

QUALIFICATION: High school graduation or GED plus five (5) years of general clerical/secretarial experience. Completion of thirty (30) semester hours of college may substitute for one (1) year of the required experience with a maximum substitution of four (4) years. Must be able to operate PC software, including Microsoft Word and Excel.

REQUIRED SKILLS AND ABILITIES: Must be able to operate pc software, including Microsoft Word and Excel. Pleasant phone demeanor. Ability to follow written and oral instructions; independently coordinate project aspects.

WORKING CONDITIONS: Prolonged periods of time on the phone and repetitive hand movements.

Example 10: Entry-level Position

JOB TITLE: Legal Secretary

DEPARTMENT: Law Department Pool

ACCOUNTABILITY: Reports to lawyers of assigned section

JOB DESCRIPTION: To act as support for the Law Department staff by performing advanced legal and administrative duties of a sensitive or confidential nature.

PRIMARY DUTIES AND RESPONSIBILITIES: Writing, drafting, and preparing routine correspondence, memoranda and legal briefs. Maintain calendars of court hearings, meetings and appointments for section attorneys. Research information as requested. set up and maintain files.

QUALIFICATIONS: High school graduation or GED plus two (2) years of experience working in a legal secretarial position.

REQUIRED SKILLS AND ABILITIES: High level of organizational and research skills. Knowledge of PC programs, including Word and Excel. Skill in typing of at least 60 wpm after deducting for errors.

WORKING CONDITIONS: Shared cubicle space with other legal secretaries assigned to the same section.

Example 1: Sample of job description for administrative position

JOB TITLE: Employee Services Retirement Benefits Administrator

DEPARTMENT: Department of Employee Services

ACCOUNTABILITY: Reports to Director of Employee Services

JOB DESCRIPTION: Interprets, administers and communicates employee benefits with a primary focus on the ICB Martin Retirement Plans, including the Defined Contribution (401k), Defined Benefit and Sec. 457 Deferred Compensation.

PRIMARY DUTIES AND RESPONSIBILITIES: Serves as the primary contact managing all relationships and contracts regarding retirement benefits with external service providers, consultants and vendors. Presents, develops and communicates information regarding benefit plans to employees. Is accountable for the professional administration of all benefit plans with assets of approximately $150 million.

QUALIFICATIONS: Bachelor’s degree in Accounting, Finance, Management or related field. A minimum of 5–7 years job-related experience with a plan of similar size or related level of experience with a financial institution.

REQUIRED SKILLS AND ABILITIES: Working knowledge of pension, 401(k) and deferred compensation plans and the laws pertaining to them. Knowledge of tax laws, investments, accounting and actuarial information related to retirement plan administration. Ability to analyze data, provide recommendations and develop actions to administer plans accurately. Ability to provide technical direction and support to the Board of Trustees, employees, vendors and consultants. Excellent verbal and written communication skills, marketing skills, mathematical skills and organizational skills. Detail oriented. Possess understanding of mainframe systems, PC software experience, including word processing, database and spreadsheet applications. General understanding of accounting principles and ability to perform reconciliation of plan transactions.

Example 2: Administrative job description

JOB TITLE: Account Executive, Corporate Accounts

DEPARTMENT: Marketing Department

ACCOUNTABILITY: Reports to President of Marketing

JOB DESCRIPTION: Negotiates and manages contracts to ensure achievement of pricing, profitability and sales objectives

PRIMARY DUTIES AND RESPONSIBILITIES: Coordinates activities with field sales organization to develop programs to effectively increase sales and contract compliance. Implements new and proven selling strategies for corporate account customers including the leveraging of value added services. Coordinates strategic programs and business partnerships to target, pursue and achieve incremental sales in key corporate accounts

QUALIFICATIONS: Bachelor’s degree or equivalent with preferred emphasis of study in business. Minimum of six (6) years experience in sales or marketing with a heavy emphasis on contracts and corporate selling. A minimum of two (2) years sales/contract/corporate accounts management.

REQUIRED SKILLS AND ABILITIES: Working knowledge of current robotics technology and market. Demonstrated understanding of financials associated with contracts. Excellent verbal and written communication skills.

WORKING CONDITIONS: Extensive overnight travel.

Example 3: Administrative position description sample

JOB TITLE: Manager, International Marketing

DEPARTMENT: Marketing Department

ACCOUNTABILITY: Reports to the Director of the Marketing Department

JOB DESCRIPTION: Develops strategic and tactical plans for all BioTech products to support corporate objectives in assigned international markets.

PRIMARY DUTIES AND RESPONSIBILITIES: Formulates and documents marketing plan in collaboration with foreign distributor for assigned market, with measurement system in place. Proposes market strategy for upcoming year through data analysis and identification of problems and opportunities in foreign markets. Participates in forecast and budget process. Works with market research department to gather and analyze international market research data, utilizing published studies, focus panels and personal interviews with foreign distributors and surgeons. Builds rapport, communicates and interacts with foreign surgeons. Coordinates visits of American surgeons to international clinics, companies, shows, conferences, workshops and sales training. Participates with product teams in long-range planning of new product introductions. Manages all aspects of pre-launch projects for new products and product updates in international markets.

QUALIFICATIONS: Bachelor’s degree in Marketing or related business/technical area or equivalent. M.B.A. desired. Minimum six (6) years experience in medical sales/marketing. International marketing experience preferred.

REQUIRED SKILLS AND ABILITIES: Knowledge of features and benefits of all BioTech product lines as well as a knowledge of international competitive products and programs. Ability to communicate clearly in verbal and written form in English. Fluency in French, Japanese, and/or German desired. Working knowledge of budgeting principles. Proficient in computer skills, including electronic mail, record keeping, routine database activity, word processing, spreadsheet and graphics.

WORKING CONDITIONS: International travel (40-50percent) by land and/or air.

Example 4: Sample job descriptions

JOB TITLE: Commercial Sales Account Executive

DEPARTMENT: Sales Department

ACCOUNTABILITY: Reports to Sales Director

JOB DESCRIPTION: Responsible for multi-dwelling residential telecommunications sales and services.

PRIMARY DUTIES AND RESPONSIBILITIES: Negotiates contractual relationships with accounts. Maintains a database of accounts, training and other product knowledge concerns. Coordinates changes in management and other ongoing customer service issues.

QUALIFICATIONS: Bachelor’s degree or equivalent experience. Experience in large volume, service-based sales. Access to reliable transportation.

REQUIRED SKILLS AND ABILITIES: Excellent verbal and written communication skills. Strong PC skills.

Example 5: Job description template

JOB TITLE: Executive Vice President and Chief Operating Officer

DEPARTMENT: Office of the President

ACCOUNTABILITY: Reports to the President and Chief Executive Officer

JOB DESCRIPTION: Assists in the overall planning and management of the corporation, with a specific focus on programmatic efforts, serving as the corporation’s Chief Operating Officer.

PRIMARY DUTIES AND RESPONSIBILITIES: Supervises the programmatic managers of the corporation. Coordinates work within and among components of the regional educational laboratory program, and oversees the integration of all programmatic efforts for optimum impact on the corporation’s mission. Oversees office staff and assigned budget. Designs and conducts regular participatory reviews of programmatic efforts, reporting findings to the President and Chief Executive Officer and staff. Acts for the President and CEO in his absence. Performs other such duties as may be assigned by the President and CEO.

QUALIFICATIONS: Ph.D. or Ed.D. from an accredited university or college with a major in education, educational administration, psychology, evaluation, measurement, social/behavioral sciences or a related field. Minimum of seven (7) years of successful experience (after completing doctorate) in an educational research and development organization as director, major manager, or program director. Experience using institutional, cost, quality, and evaluation procedures. Experience in working with state, intermediate and local education agencies and with community-based organizations.

REQUIRED SKILLS AND ABILITIES: Demonstrated knowledge of educational research, development and dissemination. Knowledge of policy, administrative and programmatic issues in education as well as federal, state and local education institutions. Ability to plan and lead a wide variety of large-scale educational research and development programs. Ability to manage a large multi-ethnic, exempt and non-exempt staff. Work at high levels of quality within firm timelines, and work directly and collaboratively with diverse constituents and staff. Well-developed interpersonal skills and well-developed communication skills in oral and written English. Skills in writing technical reports, proposals and other documents with fluency and precision.

Example 6: Job description documents

JOB TITLE: Business Development Representative

DEPARTMENT: Direct Credit Sales

ACCOUNTABILITY: Reports to Division Manager

JOB DESCRIPTION: Identify, analyze and meet client borrowing needs by developing referral source relationships.

PRIMARY DUTIES AND RESPONSIBILITIES: Must be able to generate aggressive direct consumer loan productions goals of 500K+ per month.

QUALIFICATIONS: Bachelor’s degree preferred. Three to five years banking experience; two to three years consumer lending experience, one year of consumer real estate experience. Strong credit skills and experience with interim construction loans.

REQUIRED SKILLS AND ABILITIES: This position will work with referral sources for residential lot and interim construction loans. Also will work closely with support specialist to ensure asset bookings, within bank guidelines. Must meet/exceed payment protection penetration goals.

WORKING CONDITIONS: Fast paced, intensive atmosphere.

Example 7: Job description examples

JOB TITLE: Store Manager

DEPARTMENT: Single Unit of Franchise

ACCOUNTABILITY: Reports to District Manager

JOB DESCRIPTION: Maximize sales and net profits in assigned store through effective management, operational and financial methods.

PRIMARY DUTIES AND RESPONSIBILITIES: Recruit, hire and train positive enthusiastic employees, ensuring proper customer service. Develop positive and professional relationships with all the store suppliers. Analyze all available management reports and take appropriate action based on the reports to maximize sales and net profits. Establish sales and profit objectives and develop specific plans to meet the objectives. Promote excellent service. Resolve customer complaints in a timely and professional manner. Promote and ensure a positive public image within the neighboring community.

QUALIFICATIONS: Preferred B.A. in Management or related field. Minimum six (6) years upper-management experience.

REQUIRED SKILLS AND ABILITIES: Develop and assign tasks appropriately to ensure the store functions efficiently. Maintain a professional and supportive image among subordinates and supervisors. Schedule employees within company guidelines to maximize customer service and maintain store image.

WORKING CONDITIONS: Varied hours, especially during holiday seasons.

Example 8: Job description for administration

JOB TITLE: Employee Relations Manager

DEPARTMENT: Human Resources

ACCOUNTABILITY: Reports to company vice president

JOB DESCRIPTION: Manage a staff of professionals. Support personnel in the development and implementation of employee relations policies, programs, and systems.

PRIMARY DUTIES AND RESPONSIBILITIES: Policy development and implementation, management consulting and training, management reporting, progressive and corrective discipline, employee complaints and grievances, alternative dispute resolution, performance evaluations.

QUALIFICATIONS: Masters degree preferred. Bachelor’s degree in Labor Relations, Human Resources Management or related discipline with at least five (5) years related supervisory experience.

REQUIRED SKILLS AND ABILITIES: Specialized training in employment law preferred, including responding to inquiries from EEOC. Experience in managing and engaging multiple employee relations issues simultaneously. Strong leadership and coaching skills with the ability to work effectively with all levels of management. Excellent verbal, written, presentation and project management skills.

WORKING CONDITIONS: Multi-task environment.

Example 9: Job descriptions administrator

JOB TITLE: Network Administrator Supervisor

DEPARTMENT: Information Systems Department

ACCOUNTABILITY: Reports to management

JOB DESCRIPTION: Supervises staff that maintains and upgrades company system.

PRIMARY DUTIES AND RESPONSIBILITIES: Supervise and delegate assignments to staff in the following areas: repairs and/or troubleshooting PCs, installation of LAN applications and network software on PCs, troubleshooting PC software application problems, providing support for LAN end user, installation of Internet and TCP/IP based software at client workstations.

QUALIFICATIONS: B.A. in computers required; M.A. in Management preferred, with a minimum of two (2) years experience.

REQUIRED SKILLS AND ABILITIES: Ability to do all tasks assigned to staff; ability to effectively organize, delegate, and lead staff.

WORKING CONDITIONS: Challenging atmosphere with new tasks daily. Some overtime, few weekends.

Example 10: Administrative Position

JOB TITLE: Compensation Employment Manager

DEPARTMENT: Human Resources Department

ACCOUNTABILITY: Reports to Human Resources Director

JOB DESCRIPTION: Functioning as a pro-active business partner to line department

PRIMARY DUTIES AND RESPONSIBILITIES: Managing a professional staff involved in compensation planning, classification, pay and recruiting. Overseeing the development, implementation, and administration of programs with a primary focus on recruitment, pay for performance, market-based survey analyst, and alternative pay programs such as skill-based and goal-based pay (gain sharing) which will attract and retain top candidates. Ensuring all aspects of work integrate well with each other and other areas of the Human Resources Department. Communication with and training of department and city management on compensation and employment activities.

QUALIFICATIONS: A bachelor’s degree in a related field. Five years experience in compensation planning and/or analysis of compensation programs with three years in a supervisory/lead capacity; two years experience will substitute for one year of education.

REQUIRED SKILLS AND ABILITIES: Experience with skills-based pay and goals-based pay programs.

WORKING CONDITIONS: Multi-task challenges.