Professional Business Documents, Agreements & Letters
All Types of Business Documents, Agreements and letters
Errors
[tab name=’Guidelines’] Guidelines : Point Out Other’s Pointing Out Others’ Errors Guidelines Begin on a neutral note. Then “creep up” on the error if you can. Passive voice constructions can be useful here: “In the future, spare parts should be sent by air freight.” (You do not say the sender has made a mistake this…
[tab name=’Guidelines’] Guidelines : Admitting your Own Admitting Your Own Errors Guidelines Report and correct the error immediately. Delay usually compounds the problem. Evaluate the seriousness of your mistake; explain and apologize accordingly. Don’t be dramatic. Remember all errors are not created equal. Overblown apologies and explanations sound insincere. Don’t promise the error will never…