[tab name=’Example 1′]

Example 1: Sample letter to a representative

Company Name or Letterhead
Address
City, State, Zip

Date

Addressee
Address
City, State, Zip

Dear Ms. Kent:

It was with pleasure that we read your letter of commendation for our employee Trish McMillian. You obviously had a crisis on your hands due to the defective merchandise, and we are delighted that Ms. McMillian was able to offer you an instant solution.

Thank you for drawing our attention to quality of Ms. McMillian’s service. We are always happy to receive such feedback from our customers, and will make a point of passing your comments along to her.

Sincerely,
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[tab name=’Example 2′]

Example 2: Thank you appreciation letters

Company Name or Letterhead
Address
City, State, Zip

Date

Addressee
Address
City, State, Zip

Dear George:

I just received your letter concerning your June 12 meeting with our sales representative, Dirk Jefferies. From your comments it would seem that he did indeed do a competent job.

Thank you for taking the time to inform me of his outstanding performance. I am glad to know that our people are operating so effectively in the field. I will pass on your assessment to Dirk–I’m sure he’ll appreciate it.

Regards,
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[tab name=’Example 3′]

Example 3: Appreciation thank you letter

Company Name or Letterhead
Address
City, State, Zip

Date

Addressee
Address
City, State, Zip

Dear Mrs. Goddard:

Thank you for your kind words concerning our endocrinology staff, particularly your nurse Betty Chekal here at the Endocrinology Associates Clinic. We realize that visiting a specialist can sometimes be intimidating, and strive to answer all questions concerning procedures and test results. We are happy to know that we did just that.

If you think of any other questions, please call and ask for Betty. She’ll be happy to help you in any way she can.

Again, thank you.

Sincerely,
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[tab name=’Example 4′]

Example 4: Thank you letter appreciation business

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Porkorny,

I received your letter applauding the courteous and competent support you received from our representative Jack Smith. I have forwarded the letter to him and have congratulated him before our whole staff. He asked me to thank you for the glowing commendation.

I also would like to thank you myself. Letters like yours remind us that kindness, confidence and courtesy does not go unappreciated. Such reminders renew everyone’s commitment to customer service.

Sincerely,
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