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Example 1: Sample letter of overpayment

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Mahalia:

Thank you for your recent purchase of the Sunny Heights ice cream maker. We are certain that your summers will become much cooler!

You enclosed a check for $68 to cover the costs. The actual cost, including shipping and handling, was only $58.10. Enclosed is our check (#2323) for $9.90, the amount of the overpayment.

Happy summer!

Regards,
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[tab name=’Example 2′]

Example 2: Letter for overpayment received

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Murphy:

Thank you for your recent payment of $587.02 for invoice #330. The actual charge was $578.02. We have enclosed a check for the difference instead of crediting your account, since, as you know, we will no longer be handling appliance distribution.

You have been a valued customer. If you decide to expand into the furniture business, please let us know. Good luck!

Sincerely,
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[tab name=’Example 3′]

Example 3: Sample letter of acknowledgement for payment

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Ash:

Thank you for your early payment. Responsible customers make our job so much easier. You may have forgotten that we offer a 5 percent discount off the total price if your payment arrives within 10 days of the billing date. Your check for the full amount arrived within nine days.

You are a valued customer and we do not want you to miss out on this discount. Enclosed is a check for the amount equal to 5 percent off your total bill.

Thank you for choosing us as your uniform distributor.

Sincerely,
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