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Example 1: Sample letters for inquiries the telephone equipment

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mrs. Olander:

We are seeking bids on the telephone equipment for an office in Ludville.

The office needs 32 telephones with voice mail capabilities and at least four line capacity. Twenty of our computer modems need to be hooked up. We also need two telephone headsets for our reception desk.

We would prefer equipment having at least a two year warranty. Also, we would like information about your service contracts.

If you can provide these services and would like to submit a bid, please send it to us no later than March 25.

Sincerely,
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[tab name=’Example 2′]

Example 2: Inquires letter for telephone equipment

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Bateman:

In the last year our call volume has steadily increased, and one receptionist can no longer direct all of our incoming calls in a timely fashion. To solve the problem we are considering switching to an automated call processing system.

The system we have in mind would be able to handle up to 40 calls simultaneously. It could offer to connect callers to all eight of our departments and all 230 employees within those departments. Callers could select specific employees either by spelling their names on the telephone keypad or by entering the employee’s three digit extension.

Would Excell Telecom be able to meet these needs? I would like to talk to you about our automatic call processing ideas. Please call me this week if you are able to offer us your services.

Sincerely,
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